Privacy Policy

Introduction

Quartzfield ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our financial education programs.

We operate in accordance with Thailand's Personal Data Protection Act (PDPA) and applicable data protection regulations. By using our services, you agree to the collection and use of information in accordance with this policy.

For privacy-related inquiries, contact us at privacy@quarttzfiieldas

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, postal address)
• Program enrollment information and educational background
• Financial information relevant to our advisory services (for Complete Works participants)
• Payment and billing information
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

How We Use Your Information

We use collected information for the following purposes:

• Program Delivery: To provide financial education programs, process enrollments, and communicate program-related information
• Advisory Services: To deliver personalized financial planning consultations for Complete Works participants
• Communication: To respond to inquiries, send program updates, and provide customer support
• Payment Processing: To process payments and maintain billing records
• Service Improvement: To analyze usage patterns and improve our educational offerings
• Legal Compliance: To comply with applicable laws and regulations in Thailand
• Marketing: To send promotional materials about our programs (with your consent, which can be withdrawn at any time)

Legal Basis for Processing

Under Thailand's PDPA, we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for the performance of our services
• Legal Obligation: Processing is necessary to comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests while respecting your data protection rights

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following circumstances:

Service Providers

We engage third-party companies to perform functions on our behalf, including:

• Payment processing services
• Email communication platforms
• Website hosting and maintenance
• Data analytics services

These service providers have access only to information needed to perform their functions and are obligated to maintain confidentiality.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements within Thailand.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Secure servers with restricted access
• Regular security assessments and updates
• Staff training on data protection practices
• Access controls limiting employee access to personal information

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Program Participant Records: Retained for 7 years following program completion
• Financial Records: Retained in accordance with Thai accounting and tax regulations (minimum 5 years)
• Communication Records: Retained for 3 years
• Marketing Data: Retained until consent is withdrawn or for 2 years of inactivity

Your Data Protection Rights

Under Thailand's PDPA, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain conditions
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to our processing of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Withdraw Consent: Withdraw consent for data processing where consent was the legal basis

To exercise any of these rights, contact us at privacy@quarttzfiieldas. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

International Data Transfers

We primarily process and store data within Thailand. If we transfer data internationally, we ensure appropriate safeguards are in place as required by Thai data protection law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Supervisory Authority

If you have concerns about how we handle your personal data that we cannot resolve, you have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) or the relevant supervisory authority.